Marimekko Reviews

Marimikko are disgusting. Do not order from them from the UK. They do not refund tax charges when returning items.

Worst experience ever!

They use terrible DHL delivery service and when DHL lost the package I had returned to Marimekko they could not figure out what had happend to my parcel. It was just lost...

After 2 weeks my parcel suddenly showed up at Marimekko. Then a long time to process my refund started. It took Marimekko 3 weeks to repay me. I will never buy anything on Marimekko.com again.

Very bad experience, sold broken jackets to royal customers. And bad attitude in retail shop. Does not worth to Purchase anything from there

Our kids recently got a blanket cover set each from grandmom.

On the same day we wanted to swap and get the money back to reconsider the color.
Unfortunatelly this wasn't possible due to that we only had the receipe and not the card ot was bought with???

The staff understod my problem and couldn't help - cash back would have been my expected action, but no...

I feel sorry to write this about a strong brand, but I will not return again.

Great quality, Great design and quick shipment!

Since 2015 I have faced on four occasions problems with inaccurate cutting of dresses (Kassandra Aita, Marjet, Kapiteeli Galleria, Noukkia Kebab) f.ex. the other sleeve is longer 1,5 cm or the central pieces of the back between zipper differ 2 cm. This is not an acceptable margin of error in the cutting process, especially, if the brand’s image is high quality! My advice is, that before purchasing, use a tape measure!

Worst customer service and not at an acceptable level for a luxury brand. Even if you do get through to a person on their customer service line they glibly tell you to send an email. They use a terrible and incompetent DHL delivery service and then if you need to return goods you are expected to call a premium rate number to arrange your courier collection. They take a long time to process refunds and basically show a blatant disregard for their customers.

extremely unreliable. I bought my purchase and wanted to return bc of the size issue, after I confirmed with their customer service with full refund I shipped it back more than two weeks ago. since last week I start to emailing and calling their customer service to check my return status, it's more than 4-5 times, and also on twitter and instagram i left messages, no response at all! first of all their quality of dress is disappointed, and then their customer service, made me wonder if anyone is actually working during their work hours, till today I still didn't see any refund.

It is a pity is not possible to put zero stars. Very bad customer experience and the customer service email, live chat or phone is completely useless and rude. I thought Marimekko was a top brand until I placed my first online order with them.

Avoid them as much as possible...

Made 2 orders 2 weeks ago and the items are still not even shipped and customer service responses are a joke (we are doing our best etc, thank for your understanding etc) Not recommended.

If your online sales volume increases by shutting down all your brick&mordor stores -HIRE ENOUGH STAFF TO HANDLE IT OR ASSIGN THE PEOPLE TO HELP WITH ECOMMERCE.